Legal

Terms & Conditions

Effective 31 October 2026 · Last reviewed 31 October 2026

  1. About us
  2. Using this website
  3. Information only
  4. Takaful and insurance
  5. Enquiries
  6. Links to other sites
  7. Intellectual property
  8. Limitation of liability
  9. Privacy
  10. Governing law
  11. Changes to these terms
  12. Contact us

1. About us

quintessential.com.my is the website of Quintessential Group, operated by Quintessential Elegance Enterprise (202203086824 / LA0044642-H), a sole proprietorship registered in Malaysia. By using this website you agree to these terms. If you do not agree, please do not use the website.

2. Using this website

You may browse and share this website for personal, non-commercial purposes. You must not misuse it, including by attempting to gain unauthorised access, interfering with its operation, or submitting false, unlawful or abusive content through the enquiry form.

3. Information only

Content on this website is general information about the Group and its businesses. It is not an offer, a solicitation, or professional, legal or financial advice. We try to keep it accurate and current but make no warranty that it is complete or error-free.

4. Takaful and insurance

Quintessential Group does not itself underwrite General Insurance or Takaful. These solutions are arranged through Caviar List Empire with licensed insurers and Takaful operators. Cover, takaful contributions, terms and exclusions are set out in the relevant product documents, which prevail over anything on this website. Please read them before you decide.

5. Enquiries

Submitting an enquiry does not create a contract or any obligation on either side. We aim to reply promptly but cannot guarantee a response time.

We link to caviarlist.com, WhatsApp and other sites for your convenience. We are not responsible for their content, availability or privacy practices.

7. Intellectual property

The Q mark, the Quintessential Group wordmark, The Caviar List wordmark, and the text, design and code of this website belong to us or our licensors. Q™ is a trademark of Quintessential Group. You may not copy, modify or use them without our written permission.

8. Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or any linked site. The website is provided “as is” and may be unavailable from time to time.

9. Privacy

How we handle personal data is explained in our Privacy Policy and Cookie Policy.

10. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction over any dispute.

11. Changes to these terms

We may update these terms at any time. Continued use of the website after a change means you accept the updated terms.

12. Contact us

Quintessential Group
PO Box 7724, Persiaran Dato’ Menteri
40724 Shah Alam, Selangor, Malaysia
Email: admin@quintessential.com.my
Telephone: +60 11-5500 5117